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16:["$","p","p-3",{"children":"Derrière Slack, BVP Index classe Twilio, le fournisseur d’API de télécommunication qui motorise notamment Facebook Messenger et WhatsApp. Servicenow arrive à la troisième place du palmarès. Historiquement centré sur l’ITSM (pour IT Service Management), l’éditeur de Santa Clara n’a eu de cesse d’élargir son positionnement ces dernières années, au-delà de l’informatique, avec pour objectif de couvrir la gestion de tous les processus internes d’entreprise (lire l’article : ServiceNow, le Salesforce des processus internes)."}]
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18:["$","p","p-5",{"children":"Dans la suite du classement que dresse BVP, on retrouve Shopify (solution d’e-commerce), Coupa (gestion des dépenses), Cornerstone OnDemand (gestion des talents) ou encore BlackLine (contrôle financier)."}]
19:["$","p","p-6",{"children":["Intercom, l’étoile montante",["$","br","br-0",{}],"\nEnfin, BVP relève la trajectoire initiée par Intercom (voir le graphique ci-dessous). Un éditeur fondé en 2011, qui a atteint les 50 millions de dollars d’ARR plus rapidement que Twilio ou Servicenow. Intercom commercialise une plateforme de communication unifiée de gestion de la relation client (intégrant help desk, mail, live chat, marketing automation…). Basée à San Francisco, la société a levé 115,5 millions de dollars depuis sa création."]}]
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1b:["$","p","p-8",{"children":"Dropbox est le fournisseur qui a atteint le plus vite le milliard de dollars de chiffre d’affaires récurrent"}]
1c:["$","p","p-9",{"children":"« Dans la mesure où la totalité de notre activité repose sur les abonnements à notre service en ligne, ce montant correspond, aussi, à notre chiffre d’affaires tout court », indiquait alors Drew Houston, CEO de Dropbox. La croissance de Dropbox ces trois dernières années est notamment tirée par la vente de forfaits Dropbox Business (offre sur laquelle l’éditeur américain ne cesse d’investir depuis deux à trois ans). Sur le terrain BtoB, la société californienne revendique d’ailleurs désormais 200 000 entreprises clientes, contre 150 000 il y a un an."}]
1d:["$","p","p-10",{"children":"Jusqu’ici, c’était Salesforce qui se hissait en tête de cette course au milliard de dollars, devant Workday et Servicenow."}]
1e:["$","p","p-11",{"children":["Article à lire sur ",["$","a","a-0",{"href":"http://www.journaldunet.com/solutions/cloud-computing/1192581-les-apps-cloud-a-plus-fortes-croissance-en-2017/","target":"_blank","children":"http://www.journaldunet.com/solutions/cloud-computing/1192581-les-apps-cloud-a-plus-fortes-croissance-en-2017/"}]]}]
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